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Athens Regional Medical Center: Security

Athens Regional Medical Center (ARMC) is a full service health care facility providing the community a vast array of specialized medical, surgical, and diagnostic procedures and services that make it one of the most sophisticated facilities in Northeast Georgia.

Challenge

ARMC needed their IT security to meet strict HIPAA government regulations. The IT department needed to implement strategies and processes to:

  • Monitor specific user access to confidential information (i.e. payroll, patient orders and results, etc.)
  • Assure service levels, policy compliance, and appropriate risk management
  • Secure all assets and services
  • Reduce the cost and complexity of heterogeneous IT infrastructure management
  • Identify any and all weak links in their System i5 Security

Solution

Genisys Group worked with ARMC to evaluate numerous packages that were marketed as comprehensive security solutions. Genisys Group:

  • Gathered and evaluated information on each vendor being considered on four disciplines:
    1. Risk management
    2. Policy compliance
    3. Service management
    4. Operational integrity
  • Arranged conference calls, demonstrations, and vendor site visits.

  • Determined pretty early on that integrating both systems and security management products was going to be key – most solutions do one or the other.

  • Chose NetIQ because it addressed the needs of the entire organization, including scalability, performance, heterogeneous platforms, regulatory compliance, and ability to secure networks and enable an IT infrastructure to operate at peak efficiency and availability.  

  • Secured one of the top Security professionals in the industry to perform the implementation services. His vast experience in the industry provided ARMC the knowledge transfer and best practices that allowed them to better utilize their skilled resources.

Results

In working with Genisys Group, Athens Regional Medical Center has a solution today that helps them to address the issues faced daily by the health care industry. This security solution allows them to:

  • Assure compliance with leading regulations that affect the health care industry (i.e. HIPAA, Privacy Act of 1974).

  • Develop policies quickly and easily throughout the enterprise, including policies for security configuration, education, and awareness.

  • Improve network security by quickly identifying and rectifying network vulnerabilities and security incidents. NetIQ helps organizations to be proactive rather than reactive by enabling fast identification of potential and existing threats and providing detailed and accurate security knowledge to staff to enable quick remediation to reduce exposure time.

  • Protect patient information by defending against denial of service attacks, detecting when a service account is used for interactive logon, detecting rogue processes, and alerting on suspicious failed logon attempts.

  • Ensure availability of the organization’s critical systems by making sure they are accessible and operating at peak efficiency.
"Genisys is a very knowledgeable organization and they are always looking out for the best interest of the customer and this is very important in a service oriented society."

- Terry Booth, Athens Regional Medical Center, Technical Services Manager